Jan 162013
 

email

What kind of company has the best chance of success using email to acquire new customers? I’ve identified four key characteristics of successful programs:

Their target audience is small and medium-sized businesses

If you are marketing to Fortune 500 companies, it is extremely hard to achieve the scale you need to make email marketing cost effective. The list sizes just aren’t there, and the CPMs can be prohibitively high. If you have an extremely valuable offer, email might be viable, but direct mail or inside sales approaches probably make more sense. Yes, I just wrote that.

They have a very compelling offer

You are an uninvited guest, so you need to show up with some really good wine. Free trial offers, dramatic cost savings, and exciting promotions all have proven effective at getting emails opened. White papers are OK, but they don’t tend to attract those ready to make immediate transactions. (If you’re building a prospect database, however, they are very effective). You might never get a second chance to email to this person, so you need to swing for the fences right away.

MORE:  4 characteristics of successful email acquisition programs

 

 


 

Jan 162013
 

internet-web

How do you choose the best social network for your content?

Know network demographics

First and foremost, know who is using the network. So many of us hear about how other businesses are using Facebook, LinkedIn, Pinterest, Instagram, Twitter, and the list goes on. That doesn’t mean every network is right for you. You need to know who is actually active in each network.

A report recently put out by Pew Research showed that the majority of users on Pinterest are women and the top users of Facebook are under 50. When you’re sharing content by network, you need to know the makeup of the network. This information should be a significant factor in choosing what to share.

Know fan and follower demographics

Along with the network as a whole, it’s important to get a sense of who your fans and followers are by channel. The demographics of your Facebook fans may be very different than that of your LinkedIn connections. The content they consume should therefore be different.

When evaluating demographics by network, there are a few places to look:

MORE:  How to choose the best social network for your content

 

 


 

Jan 042013
 

old-tv

In the past, marketing teams placed media “buys” in a limited number of traditional channels, such as broadcast or print ads. These channels acted largely independently. Measurements were straightforward, typically in the form of reach and audience. Social and mobile media are different in every respect. The new engagement channels are deeply inter-dependent, and their performance linked tightly to each other. This phenomenon has a name — its called media convergence.

Consider this data point. By 2013 lead management campaigns across four or more digital channels are expected to outperform single- or dual-channel campaigns by 300 percent. Thats because of the way customers use social and mobile media.

Yet CMOS are struggling. One study conducted by SapientNitro revealed that 82 percent surveyed believe improving marketing coordination across traditional, online, and social channels is moderately or extremely challenging. And the number one obstacle cited to digital marketing growth was lack of a single, cross-channel digital marketing platform.

Heres why. Customer behavior is extremely nimble across this landscape and buyers are influenced — and influence others — in buying decisions and brand loyalty as they move in and out of various websites, social platforms, and mobile media. For example, 83 percent of consumers globally are likely to visit a website recommended by a friend on Facebook, and more than half say comments posted on retailers Facebook and Twitter pages, whether positive or negative, also influence their opinions

MORE:  How to balance traditional, online, and social media – iMediaConnection.com.

 

 


 

Jan 032013
 

cash-money

Tanya Combrinck talks to North-East-based venture capitalist Jonathan Gold about what UK technology startups need to know when looking for advice and raising capital

This article first appeared in the January 2012 issue (#223) of .net magazine – the world’s best-selling magazine for web designers and developers.

.net:  What does a new business need to do to appeal to you as investor?

JG: It’s about communication and having a clear vision of what your business is, not what the product is. A common mistake technology companies make is that they spend too long telling us about how wonderful the product is, but they forget that investors don’t want the product, they want a piece of the business, and all too often that’s what’s missing. So people need to have a better understanding of how the finances of the business are going to work.

The cliché is that venture capitalists are looking for a great innovative product and an investable team, so people forget about decisions such as where to rent offices, or whether to buy or lease a piece of equipment. All those decisions have a financial consequence, and those things are commonly left out.

MORE:  Getting advice and investment for your startup | Interview | .net magazine.

 

 


 

Oct 032012
 

So has being “liked” become just a popularity contest for brands? Consider that while Crest has 182,912 “likes,” Slim Jim has 1,066,138 “likes.” Does that mean that Slim Jim has five times more sales than Crest? Not even close, as Slim Jim has approximately $200 million U.S. sales vs. Crest’s $400 million U.S. sales. Does it mean that Slim Jim has spent more resources to have more “likes” than Crest? Probably. Why would a brand do this? Because it is the “in” thing to do.

For those of us who are old enough to remember, in the late ’90s the “in” thing for every brand was to rush to build a website. Large amounts were spent out of marketing budgets for this “strategy.” Then once these sites were built, featuring a brand’s history, maybe a static coupon, a recipe or two, and some other features that quickly became dated, brands realized that a website without constantly updated information had no stickiness and thus became a non-factor for consumers. The technology to change content didn’t come for years, so brands sat with these big, beautiful, static websites that drew little traffic and did virtually nothing to drive sales.

Back in high school, the most popular kids did not automatically make the football team, score the highest on the ACT, or graduate at the top of the class just because of their popularity. Kids (popular and unpopular) achieved those accomplishments by working harder than the others.

Brands should think the same way. To put forth resources to solely be “liked” is not the best strategy. Is it more important to be “liked” or to generate sales?

MOREWhy Facebook “likes” are useless to brands – iMediaConnection.com.

 


Oct 032012
 

Clicks aren’t the right metric for brand advertisers, Facebook Head of Measurement and Insights Brad Smallwood told the audience at the IAB MIXX Conference in New York today.

Smallwood shared results from recent campaign studies that indicated impressions, reach and frequency were more valuable than clicks. Specifically, 99 percent of sales came from users who saw an ad but did not interact with it. Campaigns that optimized for reach were 70 percent more effective at driving ROI, and campaigns that optimized for frequency had a 40 percent increase in ROI.

MOREFacebook says impressions, reach and frequency matter more than clicks.

 

Oct 012012
 

Secret Social Marketing Tip: Find out which social media platform works better for engaging your fans.

Brands need to make the decision as to which social platform they should focus on in order to gain maximum fan engagement. So, we looked at 12 key industries and examined whether brand activity on Facebook or Twitter can engage fans better and what are the reasons.

For the Media, the best channel is Twitter

When studying media performance on both social platforms, we found out that media post on Facebook five times less than brands. The Media engagement rate is only 47% of what brands reach on Facebook. On the other hand, the media engagement rate on Twitter represents 88% of what brands achieve on Twitter.

MOREThe perfect diet for your brand – is Facebook or Twitter Engagement better? – Socialbakers.

 


Sep 272012
 

Tweeting is a science; however, a few basic tips will help ensure your Twitter page increases in follower quality. (Did you catch that? Quality, not quantity! More on that later.)

When it comes to Twitter, followers want to read engaging, interesting tweets. If you think of Twitter in terms of a book, readers do not keep reading the same boring books (or tweets) by the same boring authors (or tweeters). For followers, Twitter is just that: reading. For brands, Twitter is a social platform for which interacting with customers is essential, NOT marketing. Twitter is not an advertisement; it’s a conversation.

So, let’s start increasing your Twitter followers.

1) Use Twitter as a Social Outlet, Not a Marketing Tool

MORESecret Social Marketing Tip: Tweet This, Not That! – Socialbakers.

 


Sep 272012
 

Social media has become a powerful tool in attracting a large number of inbound links at a low cost. In this whitepaper, part of the Adrants Whitepaper Series, HubSpot provides ten steps for brands seeking to get others to link to their site without spending a red cent on advertising or other promotions. From guest blog posts to contests to lists to content distribution strategies and more, the whitepaper provides how to tips as well as real world examples of the tips in action.

via 10-Step Guide to Social Link Building – Adrants.

 


Sep 262012
 

Why should you have Facebook House Rules? Because:

Imagine that Facebook is like a playground, where your brand can regularly connect with people and build strong relationships. As you know not everyone plays fair, and each Fan Page has its bullies posting negative or abusive comments; that’s why it’s crucial to publish ‘House Rules’ that will clearly state the purpose of your Facebook Page and identify inappropriate content that can (and probably should) be removed.

Deleting posts is definitely not an advised social network practice, but there are exceptions as to when it’s acceptable.

When fans post discriminatory comments or posts, Facebook’s of­ficial terms of use will always have the last word. As an Admin, you can encourage a healthier community with your own guidelines. Not only is it good to have these guidelines, it’s becoming necessary with all the irrelevant conversations taking over the social network, so you need to provide your fans with a space for constructive dialogue that will engage them with your brand.

House Rules are usually included in the ‘About’ section, on the company’s website, or they also often appear in the page’s tabs or notes, but before you present your audience with a bunch of restrictions, check out the following basic tips:

MOREHow To Set Up Your Own Facebook House Rules – Socialbakers.