Oct 272011
 

 

 

If you post often, you will see an immediate spike in News Feed impressions, but it’s generally not worth the cost in lost fans. When your fans see two status updates from you in their News Feeds, they’ll likely get annoyed, and will consequently unsubscribe or un-fan. There are few exceptions to this rule.

If you post too infrequently, you’re missing out on opportunities to reach your fans. Over the course of a year, a page with 10,000 fans that posts only half as often as they could misses more than 1 million chances to get their content in front of a hyper-targeted Facebook audience. The larger your fan page, the more often you should be posting — without annoying your fans.

via How to Time Your Facebook Posts to Reach the Most Fans.

Sep 152011
 

A brand that embraces feedback — both positive and negative will be seen as open and receptive to its customer base. By acknowledging your imperfections in a transparent and authentic manner, you will find that you have an opportunity to convert some of your most negative critics into your strongest brand advocates.

Look at these examples of how to turn negative feedback into positive spin:

via How to use negative feedback to benefit your brand – iMediaConnection.com.

Sep 082011
 

 

We have analyzed the status updates of all the pages with above 1 million fans, and have created an overview of the best status updates (text-only udpates) that these pages sent over the period of the last couple months, which you can see below.

via Inspiration! Top 20 Facebook page status updates – Socialbakers.