If only all brands made such contemporary and edgy digital content. Unfortunately, they don’t.
No doubt, digital drek is common, but fear not! If brands avoid these seven deadly sins of digital — which are as annoying as 10 straight head-on ads and as passé as an Avril Lavigne concert — they’ll be well on their way to success.
Corporate tone on social media
Kudos to companies like Kraft and Lowe’s that engage consumers with two-way conversations and social media teams. Both understand social media is not about posting $2 off coupons for cheese or lawn chairs that you have to buy right this minute. They post items that engage consumers and humanize their brand by acting like normal people and less like a car sale at the end of the month. It’s less about “sell, sell, sell” and more about “hello, hello, hello.”